Work-related expenses for employees doing their jobs remotely are often covered by employers, and that can include the use of cell phones. When it comes to mobile phone services, there are two ways employers can go. They may reimburse employees for work completed or business-related communication through their mobile phones or smartphones, or they can provide employees with company-owned phones. If a company may need to know the whereabouts of an employee due to business, the easiest way to locate a cell phone is to also install a tracking app within the phone. Perhaps not all staff require a company phone – for instance, some might be based in the office and do not go out on trips or client meetings and they are not on call after hours. Here are some reasons for company phones being provided.
Pros of a company phone
Plans may change after a colleague has left the workplace for a trip – they need to be contactable at all times to ensure the reason they are out of office goes smoothly. Giving employees company phones, for this reason, is possibly the most important. They need to know any last-minute arrangements while they are out and about, and also have a device on them through which to contact the office or other services in the event of an emergency. To save company costs, you may want to distribute company phones to those who need them.
Make it clear that they are just for business use and that the colleagues who have them do not make any personal gain from them. This will hopefully unease any tensions or claims of unfairness in the office over who deserves or needs a company cell phone. Giving company-owned phones means that the employer gets to pick the hardware, OS, and mobile service that fits the organization’s needs. Enterprises might want to go with Google’s Android, Apple’s iOS, etc., but whatever they pick, they will be certain that each staff member will have access to what they require, thanks to a homogenous system. This, in turn, enhances communication and streamlines work for IT departments.
Cons of a company phone
Although there are many great things about providing a company phone, there are some cons. The mobile phone industry, particularly smartphones, is one of the fast-changing industries in this technologically driven world. While companies can invest in software and hardware that can last for years, it would be unrealistic to think that phones of a few years old will be able to keep up with the current trends and demands. If employers are going to be giving employees mobile phones, then expect to pay for upgrades at least every two years. If the staff members are frustrated due to the dated technology or slow devices, it will likely hamper productivity.
It may be difficult to find a phone that is efficient yet durable, as many phones are slim and can be easily broken. It may require research to find the best phone that will remain durable and suit your company. Despite considerable increases in mobile technology, mobile phones possess a number of technical limitations and restrictions imposed by carriers. Unlike landline phones, which typically experience little downtime, mobile phones may frequently lose service. Businesses in rural areas may have limited or no mobile phone service, and wireless data coverage can vary considerably even as employees move about the office. In addition, carriers often impose limits on the number of minutes of talk time or volume of data transfer the business can use per billing cycle. Many carriers also require businesses to sign a contract for service, locking in a price and service for a period of time; this limitation can prevent businesses from taking advantage of lower-cost solutions or new technologies that might emerge before the contract expires.
Why do companies provide them?
Examine the role that the employee has in the company and how often this individual is in or out of the office. Business Development and Sales personnel should be spending the majority of their time with customers and partners. As a result, their roles in the company point to their need for having a mobile device. The mobile employee needs a computing device, whether it be a smartphone, tablet, or laptop in order to perform the duties of the job. Sales and Executives are the employees that most frequently travel on company business. Travel may be across the country, across the world, or just across town. They must be reachable in order to service customers, manage the business, and make quick decisions. In today’s online culture, customers, vendors, and partners are now expecting instant responses to their needs. Being readily responsive to customer needs from anywhere, at any time, will be a strong competitive differentiator.